Technical Support


Technical Support


Tec D provides technical support services for specific security vendor products, available for partners and customers.


  • Adhering to SLAs (Response time, TAT, Resolution time)​
  • Quick response for any incident by certified engineers ​
  • Clearly defined escalation process – internal and to vendor​
  • Support channels – Email, Phone & Web​​
  • Online incident tracking and email updates on progress and status​ 
  • 24x7x365 availability

Technical Support